Amington

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FAQs

Q. Do you offer next day delivery?
Yes, next day delivery to most parts of the UK is available for in-stock items on orders placed before 3pm Monday to Thursday (except Bank and Public holidays). Additional charges are applied for specified delivery times i.e. before 10.30am or Noon and weekend deliveries. The Scottish Highlands, Northern Ireland, UK Islands and remote areas are excluded from the Next Day Delivery service and additional charges for standard delivery to these areas may apply.

Q. Can I collect my order? 
Yes, please let your account manager know when placing your order, or let us know 24 hours before collecting. 

Q. What are your opening hours?
  • Monday - Thursday 8.30 am - 6.00 pm
  • Friday 8.30 am - 5.00 pm
  • Saturday/Sunday - Closed
Q. Missing or damaged delivery and tracking?
If your goods have either been received damaged or are missing or for information on delivery tracking or proof of delivery, please contact our accounts services by either emailing accounts@top-tec.co.uk or alternatively by calling us on 0121 783 3838.

Q. Where can I find your Terms and Condition for sales and deliveries?
A summary and our full terms and conditions can be found here, although many questions relating to both sales and deliveries can be found below.

Q. Where can I find your Privacy or Data Protection Policy?
Our Privacy Policy covers all aspects of our data protection commitments and a summary can be found in our terms and conditions here and the full Privacy Policy can be found here.

Q. Is payment on the web site secure?
When logged in, your traffic is secured with SSL encryption to protect you. Payment on this site is powered by PayPal, a globally respected internet payment portal that works closely with all the leading card service providers.

Q. What payment options are available?
We accept Visa, MasterCard and PayPal for online purchases. 

Q. How do I apply for a credit account with Amington?
We will usually require one or more Pro-Forma transactions before opening an account, and it is dependent upon the result of reference checking. You can request a credit account by email accounts@top-tec.co.uk.

Q. How do I know what my discount rate is?
If you are a reseller of our products and receive discount, you can view your discount rate and buy prices online. Once you have registered you will need to ask your account manager to update the account with your discount level, after which all pricing will show both RRP, and your buy price.

Q. Can I become an Amington reseller?
To join our reseller programme simply contact a customer services representative on 0121 783 3838.

Q. Do your products conform to the HSE or CE standards?
Our products are tested to meet all the relevant standards and requirements according to the appropriate European Directives. For queries about specific products, please email sales@top-tec.co.uk

Q. Can I visit Amington?
Absolutely! We are proud of our end to end manufacturing facility here at Amington and would be happy to show you around our factory. Contact a customer representative on 0121 783 3838 to book an appointment.

Q. Who are Amington?
Since 1957, Amington and its parent company Dalen Limited have provided engineering solutions for industry. A leading supplier of Industrial Waste Management Solutions. From its integrated design and manufacturing base in Birmingham Amington ensures a continuity of service and quality through the whole production process as a one stop service for design and manufacture, utilising in-house 3D CAD modelling, multiple punching machines, laser cutting, fabrication, painting and power coating.

Q. How do I apply for a job?
Simply email your CV and cover letter to jobs@top-tec.co.uk and a member of our HR team will be in contact. 

Q. What is your environmental policy?
Click here to download a copy of the policy.